Terms of Service

These Terms of Service ("Terms") form a binding agreement between Ikonic Systems ("Ikonic") and the organisation or individual accessing our platform ("you"). By creating a workspace or using the service, you accept these Terms.

Ikonic provides a modular, cloud-based ERP covering sales, procurement, inventory, workforce, finance, and related capabilities. We may add, change, or deprecate features over time, and will give reasonable notice of material changes that affect your use.

You are responsible for the accuracy of your account information, for keeping credentials secure, and for the activity of users you invite to your workspace. You must ensure your users comply with these Terms.

You agree not to misuse the service: no unlawful activity, no attempts to breach tenant isolation or access other customers’ data, no reverse engineering, and no use that overloads or disrupts the platform.

You retain ownership of the business content you store in Ikonic. You grant us the limited rights needed to host and process that content to deliver the service. Our handling of personal data is described in the Privacy Policy.

Paid plans are billed per the pricing selected at checkout. Unless stated otherwise, fees are non-refundable for the current billing period. You can manage or cancel your subscription from the Console; access continues until the end of the paid period.

We aim for high availability and provide support according to your plan. Scheduled maintenance and factors outside our reasonable control may occasionally affect availability.

The service is provided on an "as is" basis to the extent permitted by law. Ikonic is not liable for indirect or consequential losses. Nothing in these Terms limits liability that cannot be limited under applicable law.

Questions about these Terms can be sent to info@ikonicsys.com.